IContentsI© 2011 TC-Helicon Vocal TechnologiesTable of ContentsPart I Introduction1...
VoiceSupport - 1.2.008© 2011 TC-Helicon Vocal Technologies5. Select the presets from the Archive you would like to restore. You can use Keyboard Shor
Common Tasks 9© 2011 TC-Helicon Vocal Technologies7. Drag and drop the presets on to the Working Data tab.8. Select Copy presets.Below, presets 1 - 2
VoiceSupport - 1.2.0010© 2011 TC-Helicon Vocal Technologies8. Click the icon to send the changes to the connected product.Learn more about preset ma
Common Tasks 11© 2011 TC-Helicon Vocal Technologies 4. Follow the steps on screen.5. When you are asked for your serial number, you can find it by cli
VoiceSupport - 1.2.0012© 2011 TC-Helicon Vocal Technologies4 Getting AroundVoiceSupport contains five main pages:Home - View videos, tips & tricks
Getting Around 13© 2011 TC-Helicon Vocal Technologies The connected product is highlighted in blue. Other products recognized via USB are shown in gre
VoiceSupport - 1.2.0014© 2011 TC-Helicon Vocal Technologies-Disconnect: Disconnects the currently connected device. -Show Device Info: Will display
Getting Around 15© 2011 TC-Helicon Vocal Technologies-Firmware Management: The Reset Firmware List will delete all local copies of firmware files. O
VoiceSupport - 1.2.0016© 2011 TC-Helicon Vocal Technologies4.3.1 Product and Feed Filter BarThe Product and Feed Filter bar allows you to filter the c
Getting Around 17© 2011 TC-Helicon Vocal TechnologiesThe posts can be organized by Date (default), Description (alphabetical), or by Feed type.You can
VoiceSupport - 1.2.00II© 2011 TC-Helicon Vocal Technologies...
VoiceSupport - 1.2.0018© 2011 TC-Helicon Vocal TechnologiesNote: Each post can have more than one Category tag.4.4 PresetsThe preset page is where yo
Getting Around 19© 2011 TC-Helicon Vocal TechnologiesApply Changes: Sends all modified presets from the working data to your connected product.Send Se
VoiceSupport - 1.2.0020© 2011 TC-Helicon Vocal Technologies Location: Select the location on your computer where you want to store the data.File Handl
Getting Around 21© 2011 TC-Helicon Vocal TechnologiesBrowse: Choose the SYSEX file you want to import.Import Destination: Select where you want to im
VoiceSupport - 1.2.0022© 2011 TC-Helicon Vocal TechnologiesPreset with steps. The number in the top right corner of the tile indicates the number of s
Getting Around 23© 2011 TC-Helicon Vocal TechnologiesPreset Name: Click in this area to change the name of the preset. Once you have changed the nam
VoiceSupport - 1.2.0024© 2011 TC-Helicon Vocal TechnologiesArchive Name: Click in the area to change the name of the Archive.Presets: Shows the list
Getting Around 25© 2011 TC-Helicon Vocal TechnologiesTo load an archive onto your product: 1. Select all the presets in the Archi
VoiceSupport - 1.2.0026© 2011 TC-Helicon Vocal Technologies-To create an Archive from the Online Library, drag the icon from the Online Library into t
Getting Around 27© 2011 TC-Helicon Vocal Technologies4.5 FirmwareThe Firmware page gives you the current version of your connected product’s firmware
Introduction 1© 2011 TC-Helicon Vocal Technologies1 IntroductionVoiceSupport is your TC-Helicon USB enabled product’s connection to the online world.
VoiceSupport - 1.2.0028© 2011 TC-Helicon Vocal Technologies4.5.1 Current VersionThe current version of firmware on your device is shown in the top rig
Getting Around 29© 2011 TC-Helicon Vocal Technologies4.5.2 VersionsAll versions available for your currently connected product are listed in the Firmw
VoiceSupport - 1.2.0030© 2011 TC-Helicon Vocal TechnologiesUpgrading your product's firmware.4.6 ManualsThe Manuals page gives you quick access t
Getting Around 31© 2011 TC-Helicon Vocal TechnologiesIf you have a product connected to VoiceSupport the Manual tab will display only the manuals for
VoiceSupport - 1.2.0032© 2011 TC-Helicon Vocal Technologies4.7 AccountThe Account page allows you to register your product and maintain subscriptions.
Getting Around 33© 2011 TC-Helicon Vocal TechnologiesFor more info on registering your account see Registering your TC-Helicon product.5 TipsKeyboard
VoiceSupport - 1.2.0034© 2011 TC-Helicon Vocal TechnologiesSelect All: COMMAND + A - This command can be used in the Working Data Window, ArchivesWin
Troubleshooting 35© 2011 TC-Helicon Vocal Technologies6 TroubleshootingCan't see any postsMy product is not recognizedThere are no posts for my p
VoiceSupport - 1.2.0036© 2011 TC-Helicon Vocal Technologies6.4 No tab, copy or paste in the Account pageVoiceSupport does not support the tab button o
Troubleshooting 37© 2011 TC-Helicon Vocal TechnologiesBank A: Preset 276-280Bank B: Preset 281-285Bank C: Preset 286-290Bank D: Preset 291-295Bank
VoiceSupport - 1.2.002© 2011 TC-Helicon Vocal Technologies1.1 About TC-HeliconAt TC-Helicon, we truly believe that the voice is the world's most
Quickstart 3© 2011 TC-Helicon Vocal Technologies2 Quickstart1. Make sure your computer is connected to the internet.2. If you have USB-enabled TC-Heli
VoiceSupport - 1.2.004© 2011 TC-Helicon Vocal Technologies6. Click the icon and name your archive. You can rename the archive in the Details window
Common Tasks 5© 2011 TC-Helicon Vocal TechnologiesLearn more about preset management.3.2 Upgrading your product's firmware1. Connect your product
VoiceSupport - 1.2.006© 2011 TC-Helicon Vocal Technologies5. Select the firmware you want to install. New firmware is indicated by a icon.6. Click
Common Tasks 7© 2011 TC-Helicon Vocal TechnologiesLearn more about updating your firmware.3.3 Restoring your presetsThis section describes how to rest
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